Privacy Policy
Effective November 2026
The short version: what you type stays on your device. We only receive something when you choose to send it, and we never sell it.
What stays on your device
Your income, family details, saved schools, scenarios and award letters are saved in your browser. We don’t have a copy. An award letter you upload is read on your device and never sent anywhere. “Clear saved info” erases it all.
What we count
We count page visits and how often each tool is used (for example, how many reports were made today), as totals only. No cookies, no ads, nothing you type, and nothing that identifies you.
What you can choose to send us
- An appeal letter. When you ask for one, the school name, your income, family size, the report’s figures and what you typed are sent to draft it. Not your name, email or award letter. We don’t keep it.
- The accuracy check. If you tick the box after checking an award letter, we record how far our estimate was from your offer, rounded to $500, with no school name and nothing that identifies you. You see what is sent first.
- Feedback. We keep your message, its topic, the date, and your email if you give one, and delete them after 12 months. Please leave out financial details. To have a message deleted sooner, send another saying which.
No outside AI service writes anything for you today. If that changes with CollegeLuma Plus, this page will say what is sent before it happens.
Signing in
Sign-in is coming soon and isn’t switched on yet. Until then there are no accounts.
When it is switched on, signing in with Google will be optional. If you sign in, we will keep your name, email, picture and saved work only to sync them to your other devices. One cookie will keep you signed in, and signing out will remove it. Settings will have a control to delete your account and everything saved with it.
What we never do
We never sell or share your information, show ads, or let colleges pay to see who is looking at them.
Children
CollegeLuma is not meant for children under 13.
Changes and questions
If this policy changes, the date at the top changes too. Questions? Send us feedback. See also the Terms of Use.